Support & Help Center

We're here to help you with any questions or concerns

Contact Us

Need help with RushHour? Our support team is here to assist you with any questions, technical issues, or general inquiries about our parking assistance app.

Email Support

For general inquiries and support:

rush.hour.contact.us@gmail.com

Response time: Within 48 hours

Technical Support

For app-related issues and bugs:

rush.hour.contact.us@gmail.com

Response time: Within 24 hours

Frequently Asked Questions

How do I register my vehicle?

After signing in with Google, go to the Settings and just "Add a Car" to add a new vehicle. Enter your license plate number and the country's car.

What should I do if someone blocks my car?

Use the "I need to leave" feature to notify the blocking driver. The app will send them a notification, and you'll be notified when they move their vehicle.

How do I receive notifications?

Make sure push notifications are enabled in your device settings and in the app. You'll receive notifications about blocking situations and when blocking cars move.

Is my personal information secure?

Yes, we use industry-standard security measures including HTTPS encryption and JWT authentication. Your data is stored securely on servers in Finland (EU).

Data Management

You have full control over your personal data. You can request deletion of your account and all associated data at any time.

Delete My Data

To permanently delete your account and all associated data, please enter your registered email address below. This action cannot be undone.

⚠️ Important Information

  • This action will permanently delete your account and all associated data
  • You will lose access to all app features
  • This action cannot be undone
  • You will need to sign up again if you want to use RushHour in the future

App Information

App Version: 1.0.0
Platform: React Native (iOS & Android)
Last Updated: August 2025
Data Storage: Helsinki, Finland (EU)